To review from blog post of 6-4-2013, the three ingredients for effective leadership are: 1) technical skills, 2) human skills, and 3) conceptual skills. Having previous looked at some examples of technical skills, let's turn our attention to human skills.
Human skills involves the ability and judgment in working with and through people, including an understanding of motivation and an application of effective leadership. There are three components to this:
- understanding behavior
- predicting behavior
- directing, changing, and controlling behavior
Understanding behavior refers to why people behave as they do and what motivates people. In both popular and scholarly books, there are literally hundreds of different classifications that are useful in communicating the patterns of behavior that describe individuals and groups interacting with other people. All can be useful to some degree. We will begin by looking at motivation and behavior.
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